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Factor TG's Site Satisfaction study provides a systematic approach to gathering insight into the expectations and experience of your site. Surveys are implemented to intercept randomly sampled users at different points of the site, such as before, during, or after they undertake a certain task on the site, such as registration or purchase.
A Site Satisfaction survey includes a powerful reporting module showing real time reports, cross tabs, and raw response data. Site Satisfaction also integrates with other Factor TG modules.
A Site Satisfaction survey can be installed in any site in just a few minutes. Factor TG creates a custom, hosted, managed database for you, into which all data is stored. Administration and reports are available through a standard Web browser.
- Gather, save and present data
- Available ASP or hosted in your data center
- Implementation in days or hours
- Results available in real time
- Do it yourself model or use our staff
- Easy to use - no programming required
- Quickly gather feedback data in our centralized eRelate Profiling Database
- Make adjustments on the fly, as needed
- Tailor the look and feel to match your brand or online presence
- View your data online, real time
- View simple summary reports, or in depth filters and cross tabs, or export your data
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"To truly maximize online marketing dollars, campaign optimization should continue through the entire purchase funnel, from awareness to purchase."
-- Mediapost
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